Betjeli- Terms & Conditions — Please read before using the platform

These Terms & Conditions Betjeli This serves as a legal agreement between the platform and all its users. By accessing the website or app, registering, or using any of our services, you are deemed to have accepted these terms.

Betjeli An international online gaming platform operating under a valid licence. We offer a range of gaming services including slots, Live Casino, and Sports Betting. In these Terms & Conditions, "platform" refers to the Betjeli website, mobile app, and all associated digital services.

These Terms & Conditions are available in both English and Bengali. In the event of any conflict, the English version shall prevail. Betjeli reserves the right to amend these Terms & Conditions at any time, and continued use of the platform following any changes constitutes acceptance of the updated terms.

Betjeli- To open an account, you must provide accurate, complete, and up-to-date personal information. Registering with false or fabricated details may result in your account being closed at any time.

Information required for registration:

• Full name (as shown on national ID)
• Date of birth (as proof of age 18+)
• Valid email address
• Mobile number
• Residential address
• Preferred Currency

Each person may register only one account. If multiple accounts are found under the same individual, all will be closed and balances may be forfeited. Keeping your account password confidential is solely your responsibility.

Betjeli A strict 18+ policy is enforced. No person under the age of 18 is permitted to use this platform. Proof of age may be requested at any time if there is reasonable cause for suspicion.

Accepted documents for KYC verification:

• National ID Card (NID)
• Passport
• Driving licence
• Utility bill (for address verification)
• Bank statement (for payment method verification)

Withdrawals may be restricted until KYC verification is complete. Once documents are submitted, verification is typically completed within 24–72 hours.

Betjeli- A variety of payment methods are available for deposits, including mobile banking, internet banking, and approved digital wallets. All deposits are credited to your account instantly.

General deposit terms:

• A minimum deposit amount applies — see the payments page for details
• You must use a payment method registered in your own name
• Third-party deposits are not accepted
• Suspicious transactions may require additional verification
• All transactions are processed through SSL-encrypted channels

Betjeli - To withdraw, your account must have completed full KYC verification. Withdrawal requests are generally processed within 1–3 business days, though in most cases they are completed within 24 hours.

Withdrawal terms:

• Withdrawals can only be made using the same method used for the original deposit
• Wagering requirements must be met before withdrawing winnings derived from a bonus
• A minimum withdrawal amount applies
• A maximum daily withdrawal limit applies
• VIP members enjoy faster withdrawals and higher withdrawal limits

If a withdrawal request is declined, you will be notified by email with the reason. In cases of suspected irregular activity, Betjeli reserves the right to place a hold on withdrawals and conduct further investigation.

Betjeli Regular bonuses and promotions are offered. Each bonus comes with specific terms that must be read before claiming.

General bonus terms:

• Wagering Requirements: The bonus amount may be withdrawn after wagering a specified multiplier (typically 20x–40x)
• Duration: Each bonus has a set expiry date; any unused bonus will be cancelled once it expires
• Game Restrictions: Some bonuses can only be used on specific games
• Max Bet: A maximum bet limit applies per wager while a bonus is active
• Single Bonus Policy: More than one bonus cannot be active at the same time (exceptions may apply in special cases)

Any attempt to abuse bonuses or manipulate the system will result in the cancellation of the bonus and any associated winnings. Betjeli reserves the right to modify or cancel any promotion at any time.

Betjeli- The following activities are strictly prohibited on the platform and will result in immediate account closure:

• Creating or operating multiple accounts
• Registering under someone else's name or using another person's information
• Manipulating or abusing the bonus system
• Collusion or conspiratorial betting
• Using software bots or automated tools
• Attempting to hack or gain unauthorized access to the platform's code or systems
• Using funds obtained from illegal sources
• Money laundering or any other financial crime

Betjeli- Each game has its own rules, which can be found within the game's interface. The following general rules apply across all games:

• Game outcomes are determined by an RNG (Random Number Generator) and audited by a third party
• If a game is interrupted due to a technical error, the bet will be refunded
• In the event of a disconnection, the last recorded game state is considered final
• The dealer's decision in live dealer games is final
• For abandoned matches in Sports Betting, Betjeli's standard rules will apply

If you notice a malfunction or unusual result in any game, please contact support as soon as possible. Betting on the affected game may be temporarily suspended during the investigation.

You may close your account at any time by contacting our support team. Please withdraw any remaining balance before closing your account.

Reasons Betjeli may close an account:

• Breach of any provision of these Terms & Conditions
• Fraudulent or deceptive activity
• KYC verification rejected or incorrect documents submitted
• Extended inactivity (typically 12 months)
• Self-Exclusion Request

Betjeli Responsible gaming is always promoted here. Gaming is a form of entertainment — it is not, and should never be treated as, a reliable source of income. We encourage all our users to stay mindful of their limits.

• Only play with money you can afford to lose without it affecting your daily life
• Do not place larger bets trying to recover losses
• Do not prioritize gaming over family, work, or personal responsibilities
• Take regular breaks and maintain healthy habits

For more information, visit our Responsible Gaming Visit the page for full details on deposit limits, cooldowns, and self-exclusion.

If you have a complaint about any matter, please contact our customer service team in the first instance. Betjeli Every complaint is taken seriously, and we aim to resolve it within 72 hours.

Steps to file a complaint:

• Step 1: Notify the support team via live chat or email
• Step 2: Provide a detailed description of your complaint along with any relevant screenshots
• Step 3: Our support team will investigate and get back to you within 72 hours
• Step 4: If you are not satisfied with the resolution, your case will be escalated to a higher authority

For all dispute resolutions, Betjeli- Decisions made shall be considered final; however, we always follow a fair and transparent process. Where necessary, disputes may be referred to international gaming authorities for resolution.

Betjeli The right is reserved to partially or fully amend these terms at any time. For significant changes, you will be notified via your registered email or through a notification on the platform.

Continued use of the platform after any changes takes effect constitutes acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

These Terms & Conditions were last January 2026- Updated. Compared to the previous version, notable changes have been made to the bonus policy, KYC process, and responsible gaming section.